Technical Implementation Specialist
THE OPPORTUNITY
Real Estate Business Analytics (REBA) is on a mission to change how apartment owners and operators use data. A well-funded, 5+ year-old software company in the real estate technology space is seeking a Technical Implementation Specialist to support the rapid pace of onboarding new clients and the support of a state-of- the art cloud-based business intelligence solution, and related applications. With the direction of an established and experienced leadership team, this position will support the implementation and long-term success of clients for REBA BI, REBA Rent, REBA Budget, and REBA Amenities. This is an excellent opportunity for an experienced self-starter to join a growing successful organization.
WHAT YOU'LL DO
- Assist with the various integrations used with REBA platform.
- Ensure data accuracy through specific data validation processes.
- Support internal teams with advanced research and support of the REBA platform.
- Diagnose, troubleshoot, and resolve complex data-related issues efficiently to ensure seamless data integration and system performance
- Collaborate with internal teams as well as customers on the resolution of data-related questions.
- Document technical procedures and solutions for future troubleshooting
- Utilize scripting, SQL, and data querying languages to analyze data for issue resolution
- Evaluate and resolve customer/internal technical questions tied to product configuration, performance, or data related questions.
- Ensure positive customer experiences for all REBA customers.
WHAT YOU'LL BRING
Required Experience
- SQL Server Database and Warehousing experience
- Strong organization/project management skills
- Microsoft Office with advanced experience in Microsoft Excel
Related Expertise
- Property Management Systems (Yardi, Entrata, MRI, etc.)
- Revenue Management Systems
- Business Intelligence or Reporting Systems (PMS or third-party systems)
- Data/Technology-related Project oversight
- Experience working with Power BI or any other Business Intelligence platforms.
Communication and Other Skills
- Strong written and verbal communication and interpersonal skills
- Ability to manage changing priorities.
- Experience working in collaborative settings with both technical and non-technical personnel.
- Experience in multifamily housing is preferred.
WHAT WE'LL PROVIDE
- Competitive pay
- Unlimited Paid Time Off
- Remote working environment
- Multiple health plan options
- Vision and dental plans
- 401(K) with matching plan