Technical Implementation Specialist

THE OPPORTUNITY

Real Estate Business Analytics (REBA) is on a mission to change how apartment owners and operators use data. A well-funded, 5+ year-old software company in the real estate technology space is seeking a Technical Implementation Specialist to support the rapid pace of onboarding new clients and the support of a state-of- the art cloud-based business intelligence solution, and related applications. With the direction of an established and experienced leadership team, this position will support the implementation and long-term success of clients for REBA BI, REBA Rent, REBA Budget, and REBA Amenities. This is an excellent opportunity for an experienced self-starter to join a growing successful organization.

WHAT YOU'LL DO

  • Assist with the various integrations used with REBA platform.
  • Ensure data accuracy through specific data validation processes.
  • Support internal teams with advanced research and support of the REBA platform.
  • Diagnose, troubleshoot, and resolve complex data-related issues efficiently to ensure seamless data integration and system performance
  • Collaborate with internal teams as well as customers on the resolution of data-related questions.
  • Document technical procedures and solutions for future troubleshooting
  • Utilize scripting, SQL, and data querying languages to analyze data for issue resolution 
  • Evaluate and resolve customer/internal technical questions tied to product configuration, performance, or data related questions. 
  • Ensure positive customer experiences for all REBA customers. 

WHAT YOU'LL BRING

Required Experience

  • SQL Server Database and Warehousing experience
  • Strong organization/project management skills 
  • Microsoft Office with advanced experience in Microsoft Excel


Related Expertise

  • Property Management Systems (Yardi, Entrata, MRI, etc.) 
  • Revenue Management Systems 
  • Business Intelligence or Reporting Systems (PMS or third-party systems) 
  • Data/Technology-related Project oversight 
  • Experience working with Power BI or any other Business Intelligence platforms.


Communication and Other Skills

  • Strong written and verbal communication and interpersonal skills
  • Ability to manage changing priorities.
  • Experience working in collaborative settings with both technical and non-technical personnel.
  • Experience in multifamily housing is preferred.

WHAT WE'LL PROVIDE

  • Competitive pay
  • Unlimited Paid Time Off 
  • Remote working environment
  • Multiple health plan options
  • Vision and dental plans
  • 401(K) with matching plan