The Opportunity 

Real Estate Business Analytics (REBA) is on a mission to change how apartment owners and operators use data. A well-funded, 5+ year old fast-growth software company in the real estate technology space is seeking a full-time Associate Product Manager to support REBA BI, the Business Intelligence product that puts our customers’ data to work through Power BI. 

In this role, you will work inside the Reba BI pod as a day-to-day partner to the Reba BI Product Manager. Our roadmaps are built around outcomes rather than feature lists, so your work starts with discovery: talking with customers, learning where they struggle to get value from their data, and testing ideas before we commit to building them. You will turn what you learn into clear product specifications, work with engineering to make sure they are understood, and validate that what ships actually moves the outcome we set out to change. You will also keep the pod running smoothly – owning release notes, delivery coordination, and day-to-day project management – while staying close enough to the data and the product to dig into the details whenever something needs it. You will coordinate across the BI ecosystem – data engineering, reporting, vendor integrations, Customer Success and Implementation, and Sales – and help run the BI user groups that keep the voice of the customer in front of the team. 

This is an excellent opportunity for an emerging product professional to develop product ownership, analytical, and customer-facing skills under the mentorship of the Reba BI Product Manager and REBA’s product leadership. 

What You’ll Do 

Product Discovery & Outcomes 

• Support continuous product discovery for Reba BI: customer interviews, user group sessions, usage and adoption analysis, and prototype or concept testing 

• Frame customer problems in terms of the customer and business outcomes we want to change, not just the features requested 

• Synthesize discovery findings into clear problem statements, evidence, and recommendations for the Reba BI Product Manager 

• Help define measurable outcomes and Key Results for BI roadmap themes, and track whether shipped work is moving them 

• Work alongside the pod’s Product Engineer as a peer in discovery, bringing customer context while they bring technical feasibility 

Product Development & Delivery 

• Gather and synthesize requirements from clients and internal teams, including Customer Success, Implementation, Sales, and tiger-team triage 

• Translate validated discovery findings and requirements into clear product specifications, tied to the outcome each piece of work is meant to achieve 

• Partner with the pod’s Product Engineer and the wider engineering team to make sure requirements are understood as work is built 

• Validate delivered functionality against product intent and the intended outcome, and bring any gaps back to the pod before release 

Release Notes, Coordination & Project Management 

• Own release notes for Reba BI: gather what shipped, write clear customer-facing and internal summaries, and publish them on a consistent cadence 

• Coordinate releases across the pod, engineering, reporting, Customer Success, Implementation, and Sales so everyone knows what is changing and when 

• Run the pod’s day-to-day project management: maintain the work backlog and status, track dependencies and risks, and keep work moving 

• Facilitate pod rituals (planning, retros, status check-ins) and follow through on decisions and action items 

• Dig into the data, dashboards, and semantic models when needed to diagnose issues, answer questions, and unblock the team 

Client & User Engagement 

• Plan and run BI user groups and capture ongoing feedback in a form the pod can act on 

• Serve as a primary client-facing expert on the BI platform, working alongside the Reba BI Product Manager 

• Identify opportunities to improve BI adoption and usability, and bring them into discovery with supporting evidence 

BI Ecosystem Coordination 

• Work with data engineering to ensure BI pipelines support product capabilities 

• Work with reporting teams to guide development of standard dashboards 

• Ensure vendor integrations accurately represent third-party data sources 

• Work with Customer Success and Implementation to deepen BI product adoption 

• Work with Sales to ensure the BI product is represented accurately and favorably 

• Participate in pod discovery as a contributing member of the Reba BI pod 

What This Role Does Not Own 

• The outcomes-based BI roadmap and product vision, which are owned by the Reba BI Product Manager (you contribute discovery findings, analysis, and recommendations) 

• Data pipelines, including design, development, and monitoring 

• Writing production code or reviewing engineering pull requests 

What You’ll Bring 

Required Experience 

• Proven ability to coordinate work and manage projects across several contributors, with strong organization and follow-through 

• At least 3 years of hands-on experience in dimensional design using Kimball techniques, including star schemas, conformed dimensions, atomic-grain fact tables, and slowly changing dimensions 

• Working knowledge of Power BI, including familiarity with semantic models and DAX 

• Working knowledge of SQL and experience working with a data warehouse 

• Experience in multifamily operations, customer success, analytics, or product-adjacent roles 

• Strong analytical skills and comfort working with data, dashboards, and structured problem-solving 

• Ability to translate stakeholder needs and discovery findings into clear requirements and specifications 

• Strong written and verbal communication skills, including comfort presenting to customers 

• Ability to manage evolving priorities across multiple teams and stakeholders 

Preferred Experience 

• Experience with product discovery practices such as customer interviews, opportunity mapping, or concept testing, and with facilitating user groups or advisory boards 

• Experience writing release notes, documentation, or other customer-facing product communications 

• Experience managing work in Azure DevOps or a similar backlog and project tracking tool 

• Background in SaaS product development, business analysis, implementation, or technical support 

Communication and Other Skills 

• Strong written and verbal communication and interpersonal skills 

• Ability to manage constantly changing and sometimes conflicting priorities 

• Experience working in collaborative settings with both technical and non-technical personnel, including engineering, reporting, sales, and customer teams 

You’ll Succeed in this Role if You

• Enjoy digging into the problem behind a customer request before jumping to a solution 

• Measure success by outcomes achieved rather than features shipped 

• Are organized and energized by keeping many moving pieces on track, and curious enough to dig into the details when needed 

• Want to grow into a full Product Manager role through hands-on experience 

• Thrive in a role that connects many teams, including engineering, reporting, Customer Success, and Sales 

• Are comfortable balancing data model and dashboard detail with customer-facing conversations, and are energized by helping customers get more value from their data 

Mentorship & Support 

• Direct coaching from the Reba BI Product Manager 

• 1–2 monthly 30-minute check-ins with the Chief Product Officer 

• Opportunities to build BI domain depth, product discovery, product ownership, and customer-facing skills over time 

What We’ll Provide 

• Competitive pay 

• Flexible work hours 

• Remote working environment 

• Multiple health plan options 

• Vision and dental plans 

• 401(K) with matching plan