Seamless Implementation & Confident Pricing Decisions with REBA Rent

A NMHC Top 40 operator, national real estate investment and management firm overseeing 28,000+ units across high-growth U.S. markets, sought a more transparent and efficient revenue management system. When piloting REBA Rent™, they prioritized a smooth transition and support to ensure their teams could confidently navigate pricing decisions.     

Our client had experience with system go-lives that often came with significant disruptions. They needed a solution that could be implemented with minimal downtime while also providing their teams with the knowledge and support to lead pricing calls effectively.  

The company launched REBA Rent™ with 10 pilot properties, experiencing a smooth transition with minimal issues on go-live day—a rare feat in system implementations. REBA Rent’s hands-on support made the difference, ensuring teams not only understood the platform but could confidently use it.  

“From day one, James was incredibly supportive and responsive—not just in answering questions but in helping us navigate the system more efficiently. He even set up a mock call with us and Kate from the advising team to walk through the pricing call process. That extra step made a huge difference in helping us lead those calls with confidence, ensuring we knew exactly where to go, even if we didn’t have all the answers.”  

With this strong foundation, the company confidently onboarded the rest of their portfolio on a single go-live date, streamlining the transition across their entire organization